What do I do if the connection with the HES server cannot be established?
Hideez Client App – Connection with the HES Server
a) Check that the server address is correct.
In case of changing the server address, do not forget to change the server address in the Hideez Client interface.
Go to the Settings > Hideez Enterprise Server fill in or change the HES server address and click Save.
If you don't know the HES server address - ask your Administrator.
b) Check that the Hideez service is running, restart it.