Enable QR Code Display for Hideez Authenticator on the Lock Screen of a Windows Remote Workstation

Displaying the Hideez Authenticator QR Code in an RDP Session

If the Hideez Authenticator QR code does not appear on the lock screen during an RDP session, follow these steps to resolve the issue:

1. Disable NLA on the RDP Server:

   • Go to Start → Settings → System → Remote Desktop on the server.

   • Disable Network Level Authentication (NLA).

1. Save the RDP Session Configuration:

• On the client PC, enter your RDP session credentials.

• Save the RDP session configuration file.

• Open the saved RDP file (e.g., in Notepad) and add the following line:

  enablecredsspsupport:i:0  

• Save the file and start the RDP session.