# Enable QR Code Display for Hideez Authenticator on the Lock Screen of a Windows Remote Workstation

## **Displaying the Hideez Authenticator QR Code in an RDP Session**

If the Hideez Authenticator QR code does not appear on the lock screen during an RDP session, follow these steps to resolve the issue:

1. **Disable NLA on the RDP Server:**

   * Go to **Start → Settings → System → Remote Desktop** on the server.
   * Disable **Network Level Authentication (NLA)**.

<div><figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2FSEfmbYOoysYjJAYLubP3%2Fimage.png?alt=media&#x26;token=c2c62f0c-7b9b-4a0b-9f8e-6447a8db42b1" alt=""><figcaption></figcaption></figure> <figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2FlMchtwNMec6kM4M3CkAz%2Fimage%20(1).png?alt=media&#x26;token=913d69a7-187b-468a-8ebe-bb1be61c80a6" alt=""><figcaption></figcaption></figure></div>

2. **Save the RDP Session Configuration:**

* On the client PC, enter your RDP session credentials.
* Save the RDP session configuration file.

<figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2F85uIs2dZtSJZ9TnpAixY%2Fimage.png?alt=media&#x26;token=fa67eaff-ab23-4314-a9e6-1c709d3a3d76" alt="" width="405"><figcaption></figcaption></figure>

* Open the saved RDP file (e.g., in Notepad) and add the following line:

  ```makefile
  enablecredsspsupport:i:0  
  ```

<figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2F39lRWJ9HoDj7d1tnNCh1%2Fimage.png?alt=media&#x26;token=015682c7-34c9-4b21-a493-4cb28c8af28d" alt=""><figcaption></figcaption></figure>

* Save the file and start the RDP session.