> For the complete documentation index, see [llms.txt](https://enterprise.hideez.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://enterprise.hideez.com/faq/how-tos/enable-qr-code-display-for-hideez-authenticator-on-the-lock-screen-of-a-windows-remote-workstation.md).

# Enable QR Code Display for Hideez Authenticator on the Lock Screen of a Windows Remote Workstation

## **Displaying the Hideez Authenticator QR Code in an RDP Session**

If the Hideez Authenticator QR code does not appear on the lock screen during an RDP session, follow these steps to resolve the issue:

1. **Disable NLA on the RDP Server:**

   * Go to **Start → Settings → System → Remote Desktop** on the server.
   * Disable **Network Level Authentication (NLA)**.

<div><figure><img src="/files/dV204rrxEABHUbQp0mMi" alt=""><figcaption></figcaption></figure> <figure><img src="/files/qHCxaBlI0NatS2raf3si" alt=""><figcaption></figcaption></figure></div>

2. **Save the RDP Session Configuration:**

* On the client PC, enter your RDP session credentials.
* Save the RDP session configuration file.

<figure><img src="/files/XAw7Mvx8wq8S67sSmbI8" alt="" width="405"><figcaption></figcaption></figure>

* Open the saved RDP file (e.g., in Notepad) and add the following line:

  ```makefile
  enablecredsspsupport:i:0  
  ```

<figure><img src="/files/bdpf0j5xrLjGwzAUerDa" alt=""><figcaption></figcaption></figure>

* Save the file and start the RDP session.