# How to recover a forgotten admin password?

To restore the administrator password, you need to:

#### Step 1

Enter your email address on the login page and click Next.

<figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2F2gnw4bJfCeWdv6JKxLfP%2Fimage.png?alt=media&#x26;token=3294522b-1a9f-496a-a495-0ec2a090767e" alt="" width="272"><figcaption></figcaption></figure>

#### Step 2 <a href="#shag-2" id="shag-2"></a>

Click **Forgot your password?** on the login page.

<figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2FBGPXk8gP2Fu1jJUXKFca%2Fimage.png?alt=media&#x26;token=5a57dd9b-faef-4617-b8a5-d7a0834ab5ae" alt="" width="372"><figcaption></figcaption></figure>

#### Step 3&#x20;

Check the e-mail address of the administrator and click **Confirm**.

<figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2FdH5MKGpeXb5tTwkpn2Z0%2Fimage.png?alt=media&#x26;token=d7bcbbe2-0786-4e8d-9edf-b7afa3ae36a8" alt="" width="361"><figcaption></figcaption></figure>

#### Step 4

Open the email and follow the link in the received email to reset the password.

<figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2F5O14pbYQdCx9JVNEG6yP%2Fimage.png?alt=media&#x26;token=142ae1d9-7b9b-4056-839b-1f0a8f0ae584" alt="" width="375"><figcaption></figcaption></figure>

### Step 5

&#x20;Enter a new password, confirm the password, and save the changes.

<figure><img src="https://1669663611-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdTysrljwe610dPFG7tE%2Fuploads%2FK6wDXt7gessBLKK700jv%2Fimage.png?alt=media&#x26;token=1acb1899-7c1c-485f-bfa0-815e254ddf88" alt="" width="380"><figcaption></figcaption></figure>

{% hint style="info" %}
It is not recommended to use the **admin\@server** account because you will not be able to recover a forgotten password by email. [Create your own account](https://enterprise.hideez.com/hideez-enterprise-server/administration/adding-an-admin-account) with the correct email address.
{% endhint %}