> For the complete documentation index, see [llms.txt](https://enterprise.hideez.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://enterprise.hideez.com/hideez-enterprise-server/administration/how-to-recover-a-forgotten-admin-password.md).

# How to recover a forgotten admin password?

To restore the administrator password, you need to:

#### Step 1

Enter your email address on the login page and click Next.

<figure><img src="/files/I56JcNTdyaKK2VmAF5kQ" alt="" width="272"><figcaption></figcaption></figure>

#### Step 2 <a href="#shag-2" id="shag-2"></a>

Click **Forgot your password?** on the login page.

<figure><img src="/files/Vub3bsHTsYiyPxMJBIkR" alt="" width="372"><figcaption></figcaption></figure>

#### Step 3&#x20;

Check the e-mail address of the administrator and click **Confirm**.

<figure><img src="/files/YnIv7r3ALMAPD7qstAe2" alt="" width="361"><figcaption></figcaption></figure>

#### Step 4

Open the email and follow the link in the received email to reset the password.

<figure><img src="/files/MOgdZSQc4brJgCcJcAIy" alt="" width="375"><figcaption></figcaption></figure>

### Step 5

&#x20;Enter a new password, confirm the password, and save the changes.

<figure><img src="/files/oumIAolLeXkR8sOJCxQB" alt="" width="380"><figcaption></figcaption></figure>

{% hint style="info" %}
It is not recommended to use the **admin\@server** account because you will not be able to recover a forgotten password by email. [Create your own account](/hideez-enterprise-server/administration/adding-an-admin-account.md) with the correct email address.
{% endhint %}