> For the complete documentation index, see [llms.txt](https://enterprise.hideez.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://enterprise.hideez.com/hideez-enterprise-server/keys-management/keys-statuses.md).

# Keys Statuses

For convenient management of the Hideez Keys, they have various statuses that allow the administrator to implement multiple security policies.&#x20;

For some statuses, you can additionally indicate the reasons for its appearance.&#x20;

Types of statuses and reasons:&#x20;

* **Ready** - a new device, not tied to a user&#x20;
* **Reserved** - pending activation&#x20;
* **Active** - tied to the user, functions normally&#x20;
* **Locked** - locked. There are reasons for blocking:\
  &#x20;\- **InvalidActivationCode** - blocked due to incorrect input of the activation code;\
  &#x20;\- **LockedByInvalidPin** - blocked due to incorrect PIN input;
* **Suspended** - waiting for activation or frozen (activation code is generated and reported to the user)
* **Deactivated** - deactivated. The reasons for deactivation are provided:\
  &#x20;\- **Withdrawal** - withdrawn from the user\
  &#x20;\- **Broken** - returned due to breakage
* **Compromised** - compromised, data must be deleted, data can no longer be saved

![](/files/-MFeKAiaQ3osQhwH_D_O)

You can see the statuses in the **Hardware Vaults** section.

![](/files/OB8pMs8Nf8bwKjaJgfap)

### Ready&#x20;

This status means that Hideez Key is clear of any data, and you can give it to an employee.&#x20;

Devices fall into this status:&#x20;

* immediately after import&#x20;
* after cleaning procedure - Wipe&#x20;

When adding a key to the user, the administrator selects only from keys in the Ready status.&#x20;

### Reserved&#x20;

This status means that Hideez Key has been issued/sent to the user, but has not yet been activated. The key cannot be used; there is no data on it. An activation procedure is required.&#x20;

In this status, you can already add accounts to Hideez Key, but physically they will appear on it only when the device switches to Active status.&#x20;

### Active&#x20;

This status means that Hideez Key is in working mode; you can use the key.&#x20;

Only in this status is adding/changing/deleting accounts on Hideez Key.&#x20;

### Locked&#x20;

This status means that Hideez Key is locked at the hardware level due to entering an incorrect PIN or activation code. The user cannot work until the device is unlocked.&#x20;

To activate the admin must execute the command **Activate device** as a result of which:&#x20;

* an activation code is generated and communicated to the user&#x20;
* the device status changes to Suspended&#x20;

### Suspended&#x20;

This status means that Hideez Key is temporarily unavailable for use. For example, it can be when:

* The employee was temporarily banned from using the Hideez Key, for instance, while on vacation and was forcibly assigned this status by the **Suspend** Device command
* The administrator transferred the Hideez Key from the Locked status by using the **Activate** device command. Until the user enters the correct activation code, the Hideez Key will be unavailable for use.

### Deactivated

This status means that Hideez Key was taken from the previous user, but the data on it has not been erased yet, or it is broken.

### Compromised

This status means that Hideez Key has been compromised. The administrator sets the status; the key is cleared of data; all links are deleted. Data cannot be recovered.

When setting the status, the administrator is shown a warning and one more confirmation step.

{% hint style="warning" %}
Be careful! Hideez Key can no longer be withdrawn from the Compromised status.
{% endhint %}
