Product updates
Updating the HES Server, the Hideez Client application and the Hideez Key firmware
The Hideez Authentication Service update should be carried out comprehensively, including:
Updating the firmware, client and server can be done in any order, the main thing is that finally, all versions match.
Update Hideez Client by installing a new version over the old one. This is a standard procedure that can be performed by installing through the GPO (Group Policy Object). When updating, the application settings are saved.
When updating the firmware, the data is saved, although when updating very old firmware versions, the data may be lost, because when adding new functionality (for example, FIDO authorization system) we are forced to redistribute the internal memory of the device. Please consult Hideez Technical Support before upgrading.