Passwordless PC login

Hideez Authenticator App Use Cases - Passwordless PC login

The Hideez Authenticator app supports multi-accounts, allowing you to manage multiple user accounts registered on Hideez Enterprise Server (HES) within a single domain, or from different Hideez servers in various domains. This is particularly useful if you manage multiple servers or have multiple accounts on one server. It also allows unlocking workstations connected to different servers.

Prerequisites

Before setting up passwordless PC login with the Hideez Authenticator, make sure that:

• The enterprise version of the Hideez Client is installed on your PC.

• The PC is connected to Hideez Enterprise Server (HES).

• The workstation is approved by the administrator.

• You are signed in to a domain account using Active Directory (on-prem) or Entra ID.

• Your workstation has a TPM 2.0 module.

• You have the Hideez Authenticator app installed on your iOS or Android smartphone.

Passwordless login is supported for both Active Directory (on-prem) and Entra ID accounts.

Step 1: Enroll the Software Key in Hideez Client

Before you can use the Hideez Authenticator for passwordless PC login, the enterprise version of the Hideez Client must be installed on your computer.

Ensure that:

1. Client Connection:

   • The client is connected to Hideez Server, and the workstation is approved.

   • You are signed into an Active Directory or Entra ID domain account.

   • The workstation has a TPM 2.0 module installed.

2. Setup Passwordless Authenticator:

   • Navigate to the Mobile Authenticator section and click the "Setup" button under the Passwordless Authenticator subsection.

   

3. Scan QR Code:

   • Open the Scanner section in the Hideez Authenticator app and scan the QR code displayed on the Hideez Client.

Alternatively, you can open the scanner by going to Accounts > Workstation in the app. The scanner will look like this:

1. Confirm Enrollment:

• Confirm the enrollment on the Hideez Authenticator app.

1. Enrollment Complete:

• The enrollment process will begin, and once completed, you are ready to use passwordless login.

Note: If the validity period of the certificate for passwordless enrollment expires, you can follow the guide on re-enrolling Hideez Authenticator. More details can be found for passwordless PC unlock for iOS or Android.

Step 2: Login with Hideez Authenticator

1. Select Hideez Key User:

   • At the lock screen of the PC, choose the "Hideez Key" user.

   
2. Scan QR Code:

   • Open the Hideez Authenticator app on your smartphone and scan the QR code displayed on the lock screen.

3. Confirm Login:

   • Confirm the login request on the Hideez Authenticator.

   • The workstation name and account name will be displayed for verification.

   

Note: Some devices allow you to scan the QR code directly from the smartphone camera, which will redirect you to the Hideez Authenticator app automatically.

Offline Login

In case you have no internet connection, refer to the specific guide on logging in without internet access.