Hideez Authentication Service (EN)
3.16.16
3.16.16 Cloud3.16.16
3.16.16
3.16.16 Cloud3.16.16
  • Hideez Authentication Service for Enterprises
    • Release notes
    • Key features of the Hideez Authentication Service in 5 minutes
  • Quick Start Guides
    • Hideez Authenticator Mobile app guide
    • Hideez Key guide
    • Passkey guide
    • FIDO Security Key guide
      • Activation FIDO key and setting PIN code
    • Quick Start Guide for subscriptions
      • Hideez Security Key
      • Hideez Authenticator App
      • Passkeys
    • Guide for free trial projects
      • Passkeys
      • Mobile app
      • Hideez Key
  • Use cases
    • Hideez Authenticator Mobile App
      • Passwordless PC login
      • Password-based PC login
      • SSO login to Webservises (FIDO2) via mobile app
        • Using Hideez Authenticator as your passwordless authentication method for SSO
      • Using Hideez Authenticator as your two-factor authentication method for SSO
        • OTP generation by Hideez Authenticator App for 2FA
        • RDP login by Hideez Authenticator App
        • Remote PC lock
      • Hideez Key
        • Proximity Lock
        • Proximity Unlock
          • Unlock PC by Hideez Dongle Touch (Tap-and-Go)
        • Proximity settings (guide for admin)
        • Automatic RDP Launch and Logon
        • Password manager and OTP generator
        • OTP manager for two-factor authentication
      • FIDO Security Key
        • SSO login to Web Servises via Hardware Key (FIDO2)
        • Passwordless PC Login to Entra ID (Azure AD).
        • Using Hideez Key as U2F security key for your two-factor authentication
        • Other vendors' hardware keys
      • Passkey
        • SSO login to Web Services (FIDO2) via Passkey and Hideez Server as Identity Provider
      • Emergency blocking of all computers
      • Employee's account disabling
    • Hideez Enterprise Server
      • Hideez Enterprise Server
      • Glossary
      • Hideez Server Architecture
      • Deployment
        • Database installation
          • MySQL on Windows
          • MySQL on Linux
          • Microsoft SQL Server on Windows
          • Microsoft SQL Server on Linux
        • HES deployment
          • Windows
          • Linux
          • Docker
          • Deployment without Internet access
          • Troubleshooting
        • HES update
          • Windows
          • Linux
          • Docker
        • Publishing on-premises HES for remote users
      • Administration
        • How to change the password for an administrator account?
        • How to recover a forgotten admin password?
        • Adding an admin account
        • Deleting an admin account
        • How to enable two-factor authentication at the Hideez Enterprise Server?
        • Authorization on the HES server via a FIDO key
        • Platform authentication on the HES server
        • Connecting Linux server to Active Directory
        • Setting HES server parameters
        • Configuring DNS server
        • Setting up a Proxy for Mobile App Access to HES
        • How to create and set Hideez Key Access Profiles
        • How to manage companies and departments?
        • How to manage Positions?
        • Enable load balancing
        • Data Protection
      • Dashboard
        • Information about the server
        • Information about employees
        • Information about devices
        • Workstations Information
      • Employees
        • How to add an Employee?
        • Employees management
        • Employee management with Active Directory
      • Workstations
        • How to add and approve Workstations?
        • Workstations management
        • Workstation Profiles
        • Use Proximity Unlock Workstations
      • Hardware Vaults
        • How to add Hideez Key into the Server
        • Assign a key to the user
        • Remove the key from the Employee
        • Set a profile for a Hardware Vault
        • How to see an RFID code on the Employee key?
      • Accounts
        • Creating personal employee accounts
        • Creating shared employee accounts
        • Personal account management
        • Shared account management
        • Accounts backup and restore
        • How to work with the account template?
      • Keys Management
        • Keys Statuses
        • Transition to Reserved status
        • Keys Activation mechanism
        • Cancel issuance of Hideez Key (Reserved -> Ready)
        • Transition to Suspended status
        • Transition to Locked status
        • Transition to Deactivated status
        • Transition to Compromised status
        • Removing the Locked status
        • Wipe procedure
        • Delete key from Hideez Server
      • Audit
        • Workstation events
        • Workstation Sessions
        • Summaries
      • Single Sign On settings
        • How to get employee licenses
        • Admin settings
        • User settings
      • Configuring SAML Protocol
      • Configuration OIDC (OpenID Connect)
    • Hideez Server Integration
      • Active Directory Integration
        • Synchronization and import employees from Active Directory
        • Import and Sync Users from Active Directory
        • Import and sync users from Active Directory with domain password changing
        • How to enable FIDO2 passwordless authentication with Microsoft Azure AD for use with Windows 10-11
      • SAML integration
        • ASA AnyConnect VPN
        • Citrix services
        • Fortinet services
        • GitLab on premises
        • Microsoft Exchange for Authentication via SAML
          • ADFS Installation
        • GitHub Enterprise
      • Open ID Connect integration
        • Hideez Server as an External Authentication Method for Microsoft Entra ID via OIDC
        • Hideez + OKTA integration
      • WS-Federation integration
        • Configure Exchange Outlook Web Application and Exchange Admin Center
    • Hideez Client App
      • Hideez Client deployment
        • Installation of the Hideez Client Application
        • Deploying Hideez Client MSI via GPO (Group Policy Object)
        • Configuration app
        • Uninstall Hideez Client app
        • Uninstalling via GPO
        • Upgrade Hideez Client
        • Downgrade Hideez Client
      • Application interface
        • General Settings
        • Logon settings
        • Aditional settings
        • Configuring hotkeys
      • Account management
        • Account creation
        • Editing an Existing Account
        • Deleting your account
      • Shortcuts
      • Remote Vault connection
      • Mobile Authenticator
    • Hideez Authenticator App
      • Quick overview
      • Admin guide
        • Setup for PC login scenario
          • Passwordless PC Login Setup
            • Configuring an Active Directory Certification Authority
            • Hideez Enterprise Server setup for passwordless login
          • Password-based PC login Setup
        • Setup for SSO login scenario
      • User guide
        • Mobile App Primary Setup
        • App enrollment on Hideez Server
          • Enroll the application on Hideez Server for SSO
            • SSO enrollment (admin account)
            • SSO enrollment (user account)
          • PC Authorization Enrollment
            • Enrollment for Passwordless PC Authorization
              • Passwordless account re-enrollment
            • Enrollment for Password-based PC Authorization
              • Account roaming
        • Login with Hideez Authenticator
          • SSO login
          • PC login
            • Offline passwordless login
            • Login to the remote PC via RDP
        • PC lock
        • OTP generation
        • Software key disabling
          • PC logon disabling
          • SSO logon disabling
        • Service operations
    • Hideez Key (Enterprise Edition)
      • Hideez Key (Enterprise Edition)
      • Technical Specifications
        • Technical specifications Hideez Key 3
        • Technical specifications Hideez Key 4
      • Principles of operation
      • Device Layout
      • Battery maintenance
      • Hideez Key modes
      • How to update the Hideez Key (Enterprise) firmware
      • How to enter credentials with the Hideez Key
      • How to unlock PC
      • Key for Physical doors
    • Product Updates
      • Product updates
      • Hideez Enterprise Server updates
      • Hideez Key firmware updates
      • Hideez Client updates
      • Hideez Authenticator updates
    • API
      • Hideez Enterprise Server web API
    • FAQ
      • How-to's
        • How to add an Employee?
        • How to add personal user account on HES?
        • How to assign Hideez Key to a user?
        • How to activate Hideez Key?
        • How to unlock Hideez Key on HES?
        • How to unlock PC with Hideez Key?
        • How to setup proximity PC unlock?
        • How to use Hideez Key on remote PC?
        • How to enroll the Hideez Authentication app on HES for SSO?
        • How to login on HES with Hideez Authenticator?
        • How to enroll the Hideez Authentication app for PC login?
        • How to login to PC with Hideez Authenticator?
        • Enable QR Code Display for Hideez Authenticator on the Lock Screen of a Windows Remote Workstation
      • Hideez Client App
        • What do I do if I see the message "Connection failed. Trying to re-bond device"?
        • What do I do if the connection with the HES server cannot be established?
        • What should I do if the Password Manager menu item is not displayed?
      • Hideez Enterprise Server
        • How to view logs at Hideez Enterprise Server?
      • Setting Up Gmail with HES
      • Hideez Authenticator
        • QR code is not displayed at the credential provider on my PC
        • I have registered successfully but cannot login
        • What do I do if I changed domain and cannot login now
        • Does the Hideez App collect or transmit data from the phone to third parties or services?
      • Hideez Key
        • What physical conditions are dangerous for the Hideez Key?
        • Is the Hideez Key allowed on planes?
    • Documentation portal
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    1. FAQ

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    FAQ – Hideez Key

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    What physical conditions are dangerous for the Hideez Key?
    Is the Hideez Key allowed on planes?