Admin Guide (first steps)

Hideez Authentication Service – Admin Guide

First steps with Hideez Authentication Service

System Requirements

  • Can be installed on a bare metal or virtual server

  • Linux

    • CentOS Linux 7

    • Ubuntu Server LTS 18.04

    • Ubuntu Server LTS 20.04

  • Windows Server 2012 and up

  • 4 GB RAM

Our engineers can set up a test server in the cloud for you so that you can try out its features. The production server you have to install yourself inside your local network. To do this, follow these steps:

Step 1: Obtaining the API Key

The API Key is required so that your HES server can communicate with the Hideez License Server (HLS) and obtain the licenses necessary for the Hideez Keys to work. To do this, you can request a pilot. The resulting API Key must be registered in the server settings in Step 4.

Step 3: Obtaining administrator rights on the server

Log on to the server using the default login admin@server and the password admin. Invite a new administrator and then delete the default administrator's account.

Step 4: Configuring the server

Go to Settings -> Parameters. Fill in all required parameters and save them.

Step 5: Adding devices to the server

When you purchase hardware keys, we mark in our database their belonging to your company. Thanks to this, the keys can be downloaded from the HLS and entered into your database automatically.

If for some reason your keys are not imported, contact support.

After adding the keys to the server, please make sure that they have the latest firmware. Firmware upgrade takes just a minute!

Step 6: Obtaining licenses

After the devices are imported into the database, you need to obtain licenses for them. Follow the instructions in the section How to get licenses. You will need to wait until your order will be processed (goes to the Completed status) and then proceed to the next step - setting up Hideez Clients.

Step 7: Installing the Hideez Client application on the user's computer

The Hideez Client application should be installed on all workstations where users will log in using Hideez Keys.

You can find the latest version of Hideez Client here. You can find installation instructions here.

Note! The Client settings must contain the path to the server that you just installed. To automate this step, follow this guide.

You need to specify the full server address, for example, or, or use any port you required, for instance,

Step 8: Approve workstations

For using the Hideez Key on the employee's workstation, it should be approved by the administrator.

Step 9: Add Employees to your server and assign them devices

You can add employees manually or import them from AD. Don't forget to inform the activation code. Read more about the device activation mechanism.

Step 10: Add accounts

Read more about personal and shared accounts.

Now you can start using Hideez as an authentication manager!

Next steps: Explore opportunities

Learn and use advanced options of the Hideez Enterprise Solution.