Shared account management

Managing shared accounts

All actions for changing shared account data can be made only on the Shared accounts page.

Edit account information

Step 1

Select the line with the needed account and click Edit.

Step 2

Depending on the type of account (Web/App account or Workstation account), you will see different fields available for editing. Make all needed changes and click Save.

Web/App account

Workstation account

Edit password

Step 1

Select the line with the needed account and click Edit password.

Step 2

Change the account password (you should enter a new password and confirm it by re-entering, there is no need to know the current password) and click Save.

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Edit OTP

Step 1

Select the line with the needed account and click Edit OTP.

Step 2

Enter the new OTP secret and click Save.

Delete account

Step 1

Select the line with the needed account and click Delete.

Step 2

Click Delete one more time.

Managing shared accounts from the Employee's page

Go to the Employees details page.

In the column with the account type, you can recognize whether this is a personal or shared account.

Set as primary

Assign a Workstation account as an account to log into the computer.

Only one account can be primary.

Step 1

Select the line with the needed shared account and click Set as primary.

Step 2

Confirm your decision by clicking Set.

Delete account

Step 1

Select the line with the needed shared account and click Delete.

Step 2

Click Delete one more time.

Deleting a shared account from the Employee's page will only lead to deletion from a specific employee, the shared account itself will remain in the Shared accounts section.