Troubleshooting
If you chosen Gmail as your mail server and you don't get the email notifications from HES, please, try next guide:
- Then open the "Security" tab > "Signing in to Google" section
- Then go back to the "Security" tab > "Signing in to Google" section
- Choose "App passwords" option
- Choose from the "Select app" dropdown option "Other (Custom name)"
- Enter application name ("HES") and click "Generate" button
- To the appsettings.json file add created password:
"EmailSender": {
"Host": "smtp.gmail.com",
"Port": 587,
"EnableSSL": true,
"UserName": "[email protected]",
"Password": "<generated password>"
}
In case there is no logs folder in the HES location, please, follow next steps:
- 1.Open web.config file at the 'C:/Hideez/HES' folder and check if
stdoutLogEnabled="true"
. If not - set it "true" and save changes. - 2.Restart HES from the IIS. It may turn on logging and the log file will appear at the "C:/Hideez/HES/logs".
Last modified 2mo ago